Roberto Carisdeo

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Roberto Carisdeo
Roberto Carisdeo

Locality: Milan Area, Italy
Summary: - High Telemarketing experience in the whole and in Insurance companies. - High experience in contact centers management
Current: Telemarketing Manager Italy at ALICO
Past: Telemarketing Specialist Italy at CIGNA International Business Controller Outbound activities at Transcom
Education:  Manpower Formacion ( Spain) Train the Trainer (2009-2009) 
 IPSSAR Vespucci Alberghiero (1994-1999) 

Industry: Insurance
Skills: - Strong Commercial and strategic marketing skills full channel mix. - Able to cope with multiple projects and reliably hit deadlines. - Broad in-depth understanding of the B2B & B2C environment. - Prepared to constantly challenge and push outside accepted techniques. - High knowledge in telephony systems technology, including predictive dialers and on various techniques used in contact centers
Experience: ALICO (Public Company; Insurance industry): Telemarketing Manager Italy,  (July 2009-Present) Responsible for all Telemarketing Activities in Italy. The role is integrated into ALICO Direct, Direct Marketing division of ALICO Italia, particularly focused on Direct Marketing, Over The Counter e Direct To Consumer. Managing three call center distribuited across Italy, working fo...
Interests: Music, Technology
Interests: career opportunities, expertise requests, reference requests, getting back in touch

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